6d Technologies

Tableau Customer Story

6dTech uses Tableau to enable its customers to track through various stages of the order lifecycle.

Challenge

Order Tracking was challenging and tedious because it had to be implemented at multiple stages and for multiple stakeholders.

Solution

Daily ISP wise order transaction data was integrated and summarised using Tableau. Data is fetched from the BSS system and cleansed, transformed and populated to the DWH
They successfully:

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Reduce the time of efforts to analyse their business
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Consolidated data from BSS system and MySql was used for Application and DWH
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Downloading reports(csv,excel) and sharing over premises
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Setting alerts to receive their order status when a particular threshold exceeds. This made the process of tracking seamless since checking for status at multiple stages and then identifying the ones with exceeded threshold was time taking.