While the people, process, and technology are our lifelines, it is the quality of our solutions and services that bring them together.
Quality
Goldstone has demonstrated process maturity consistently, reflected in its coveted ISO 9001:2008 certification (View Quality Certificate) and ISMS 27001:2005 (View Information Security Certificate). Goldstone believes in acting as an extension of client’s support organization. This was achieved by conducting detailed orientation sessions on methodology and processes to our workforce. These quality standards allow us to pursue our objective to maintain of the process even while adhering to client practices. Goldstone is committed to delivering world-class Technical Support Services through continuous process improvement.
Our Quality Management System (QMS)
Goldstone's QMS comprises a managerial structure, specific responsibilities, activities, capabilities and resources that ensure our Support Services incorporate the desired quality into our solutions. All the elements of quality are built into each engagement through a joint decision process involving both the customer and Goldstone.
The Quality Management System has the following broad-based activities:
Auditing projects to ensure compliance with quality controls
Continuous review of the quality system and its improvements
Personnel development in the Quality Assurance (QA) area
Acquisition of trained/skilled resources for carrying out QA activities
Channels to provide input to support improvement activities
Development of processes, procedures and guidelines
Development of dash-board reports to the project stakeholders
Our Information Security Management System (ISMS)
Goldstone’s ISMS is governed to ensure that the information is fortified periodically to attain a continual improvement. Our policies drive Senior Management, Business Managers, System Owners, IT Personnel and all employees of Goldstone as a prior responsibility to ensure information security all the time.
Confidentiality of information is assured
Integrity of information is maintained
Information is made available only to authorized users as and when required
Information is protected against unauthorized access
Information is protected from various security threats whether internal, external, deliberate or accidental
Risks associated with information assets are periodically assessed in the line with the Organization's Business Goals and all risks above the level acceptable to Goldstone are appropriately treated to achieve continual improvement
Statutory, Regulatory and Legislative requirements with respect to information security are met
Leading Edge Technology & Infrastructure
Through Business Consulting practice, Goldstone Technologies enhances your Enterprise’s/Agency’s performance by -
3 offshore facilities – combined 180,000 square feet
Comprehensive server-farms & remote-connectivity
ISO 9001:2008 Quality Certified and ISO 27001:2005 Information Security Certified processes
Goldstone Global Network–Inter-connected facilities-dedicated 2Mbps link
Frame-relay and VoIP based networks – for voice and data 
Ensure the continuity of your servers so that your information is always accessible and scalable even during unforeseen circumstances
Being a Center of Excellence, Goldstone’s SAP BO Suite has a variety of Business Intelligence solutions that generate organizational value
Find out more about Goldstone and please feel free to get in touch